Our Shipping Cost a Flat rate $6.00 for 1 or more items ordered. General Info : Pet Meds dispensed from a U U Jurisdiction where no prescription is required.

Why not!! Recommend HOOFANHOUND.COM to your Family and Friends. Tell them about the great $$ savings to be had shopping on this site.

The International Branded Pet Medications for sale on this site are dispensed from a A U JURISDICTION where (No RX PRESCRIPTION' is Required).

This web site is hosted by Yahoo.Com and uses SSL (Secure Socket Layer Encryption) you are fully protected by the latest 128 -bit SSL Encryption, all users purchasing from this site are 100% Safe and Secure.

We accept the following credit cards - MasterCard - Visa - and others through PayPal.

(PayPal) is now available for your purchasing convenience as of 08/19/09





Quality: All products sourced and sold by Hoofanhound.com are selected by our highly qualified, and trained practicing pet experts to ensure that they are highly safe products for your pets from only reputable National and International companies we fully trust. We wouldn't sell or recommend anything as caring professionals, that we wouldn't use on our own animals.

All products sold by us are new, and have the longest possible expiry date's available from the manufacturers. Products which we sell are manufactured in the same factories, with the same 'Active Ingredients' as those sold under the same name in the USA, Canada, Australia and Europe.

To keep the costs as low as possible, some products are sourced from outside the USA. This means that the packaging may look slightly different to that available in vet practices and pet stores in the USA. For example, weights and measurements may be in metric. All instructions for use and safety notices are written in English.

Email - rob@hoofanhound.com

Best Times to callus by Phone or Fax

Phone 0011 61 359672845

Fax 0011 61 359672144

Eastern timezone 5.00 PM to 12.00 PM

Central timezone 4.00PM to 12.00 PM

Mountain timezone 3.00 PM to 12.00 PM

Pacific timezone 2.00 PM to 12.00 PM

www.hoofanhound.com all Mail to - P O Box 360 Yarra Junction 3797 Victoria. Australia

Phone International 0011 61 359672845

Fax International 0011 61 359672144

Q. Customer's like you, often ask how we are so much cheaper than others.

A. Our bulk buying power and our lower overheads mean we can offer terrific savings. Most of our products are between 20% and 45% percent less than the recommended retail prices in the USA and we charge just US$5.00 flat rate for postage, handling and FULL insurance for each order delivered anywhere in the world, no matter how large your order a flat shipping fee of only US$5.00 applies). So the more you order from www.hoofanhound.com , the more you save!!

Best Price Guarantee: If you find the total price of the products you wish to buy cheaper on any other online store we will do our very best to match their low price*. JUST GIVE US A CALL or email us - rob@hoofanhound.com

Putting you the Customer First!!

We at Hoofanhound.Com have always believed that providing customers with Superior Service, is the key to building loyal client relationship's. Our customer-centered philosophy is embraced by every employee at Hoofanhound.Com and is evidenced by the policies we stand behind, including:

100% Satisfaction Guarantee - If you're not satisfied with a product you purchase from us you can return it to us for a full refund Providing that it is in as new condition - no questions asked.

Every Order Processed within 24 - 48 Hours - We stock virtually every product we sell to eliminate back orders and to get your pet supplies to you as quickly as possible - almost always within 5-8 working days, not including weekends, or holidays.

24/7 E - Mail Customer Service Support - If you ever have a question about a product, wish to place an order, or check on the status of your order, you can E - Mail us anytime of the day or night at rob@hoofanhound.com and our fully trained customer service staff will be happy to help you.

No Minimum Orders, if you only want to place an order with us for one small item, we'll be happy to serve you, and with only a few exceptions,

Over time we have worked very hard to develop and maintain a reputation for providing world-class customer service. You have our commitment that we will do everything we can to ensure that your every experience with us will be a positive one.

You will be amazed by our customer sales and service and attention to detail and shipment of of your chosen product purchases.

Our loyal customers feed back re our service and supply comes up with the word 'EXCELLENT' 99.5% of the time.

Hoofanhound.Com Return Policy.

Shipping charges are generally the responsibility of the customer. If you decide to cancel the order or you have placed an incorrect order your will receive a full refund providing that the goods are in as new condition. Or exchange minus the shipping charges. We must be notified within 7 days of your receipt order. If an incorrect order is due to our error a full refund including shipping will be received.



• Placing a New Order with Hoofanhound.Com

Placing an online order with Hoofanhound.Com is easy -- you don’t even need to create an account first. That will come at the end – after you’ve found everything you need for your Dogs Or Cats - Horses health!!

• Finding the Products you Need

Hoofanhound.Com has tried to make finding your Pet's needs is simple. There are several ways to do it – just choose whichever is easiest for you. You can do a “keyword search” in the search box that is conveniently located on the Hoofanhound.Com site. Also conveniently located at the left page is our “Online Catalog” which allows you to choose a product and see everything that Hoofanhound.Com has to offer. Or, if you want to just browse, on the left side of every page our main product categories are listed. Need more information about a product that interests you? Just click on it to find more information about it.

• Adding Items to Your Cart

Once you find an item you want simply click the "Add to Cart" button. You will automatically be taken to your Cart, it includes the name of the item you want to order, how much you’re ordering, and the price. Want more than one of an item? Simply change the number showing in the Quantity column and continue shopping.

Hoofanhound.Com offers a lot of ways for you to continue shopping. Simply click the “Continue Shopping” button and you’ll be returned to the last page you viewed, or use one of our other ways to find an item as described above. It’s that easy. And, every time you add an item to your Cart, you will be taken back to your Cart, so you can easily keep track of what you’ve chosen. Also, you can see what’s in your Cart at any time by clicking the “View Cart” icon on the page!

• Taking Items out of Your Cart

If you change your mind about an item already in your Cart, it’s easy to remove. Just check the box under “Remove” and it will instantly be removed from your Cart.

• Checkout

(PayPal) is now available as of 08/19/09 for your shopping convenience.

Ready to Checkout? It’s easy. Just click “Checkout.” This is when you’ll be asked to enter the “usual” information, such as billing, shipping and payment information. Once all the information is there, you will be given an opportunity to review your order before you submit it. Then, simply press the “submit order" button at the bottom of the page and that’s it.

Thank you for choosing to shop with Hoofanhound.Com

We have special offers available for genuine dog and cat breeders, also rescue shelters - dog, cat, horse organizations only.

To take Advantage® of these discounted prices. Please call or email to register with us, or place your registered breeder or rescue information in the comments section of your order.

There are 5% to 15% discount available off our normal retail price on pet meds in this category.

Email rob@hoofanhound.com with your organizations details.

A Warning about Counterfeit Products

01-06-05

It has come to our attention at Hoofanhound.Com that there has recently been an influx in to the USA of counterfeit Advantage® and Frontline®. These products are apparently made for use in other countries, but have had the packaging modified to resemble the USA version of the products, and are resold in the USA through pet stores etc as the local product. This is not legal and the EPA are trying to stop this.

Hoofanhound.Com does not do this and does not condone this practice. We are able to provide on our site the Advantage® and Frontline® made by the same manufacturers in the same factories as that sold in the USA, however please note that all products we sell have Australian packaging. Customers in the USA are able to legally purchase these products from Australia and use these products legally on their own pets.

The Advantage® to you is that HoofanHound.Com guarantees these products are effectively exactly the same as those you purchase locally all over the USA but you can save a great deal of money! Due to the relative weakness of the Australian Dollar $$ and our purchasing power, we are able to sell these products a lot cheaper than you could otherwise purchase them anywhere in the USA. The Australian versions of the EPA and your FDA are equally as strict as their counterparts in the USA. The instructions for use and safety directions are all in English, the color coding of the pack sizes are the same as in the USA but you should note that the sizes are written in the metric system kilograms - 1 kilogram = 2.2 Lbs and the appropriate care should be taken that the correct dose is given to your Cat or Dog.